News & Press

Community Financial Helpline

Posted January 5th 2021

The Community Financial Helpline has been launched to answer questions from community members living on low incomes.

The helpline can be reached by calling or texting 431-813-4357 (431-813-HELP) or toll free 1-855-955-4234 (1-855-955-4CFH).

The helpline can assist with issues such as:

  • Tax filing
  • Obtaining identification
  • COVID-19 recovery benefits such as the Canada Emergency Response Benefit (CERB), Canada Recovery Benefit (CRB), Canada Recovery Caregiving Benefit (CRCB), and Canada Recovery Sickness Benefit (CRSB)
  • Other income supports (such as EIA, EI, OAS, CPP, and CPP-D)
  • Benefits and credits such as the Canada Child Benefit
  • Debt management and credit counselling.

Information provided by the Community Financial Helpline is free.

The Community Financial Helpline is operated by Community Financial Counselling Services (CFCS), Community Unemployed Help Centre, Immigrant and Refugee Community Organization of Manitoba (IRCOM), and SEED Winnipeg, with support from United Way Winnipeg, the Government of Canada, Prosper Canada, and the Province of Manitoba.

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